Library UX · UX/UI Design · Completed
WayFinding
Library Navigation System
A centralized kiosk synced with a mobile app that improves physical library wayfinding through interactive maps and navigation — reducing navigation time by 70%.
Problem
Students often struggle to navigate the library, leading to frustration, wasted time, and underutilization of resources. The library lacks an accessible wayfinding system integrated with its existing database.
Goal
Create a solution that improves physical navigation in the library while increasing efficiency and accessibility for all users.
Stakeholders
- Students
- Library visitors
- Librarians
Research Methodology
Key Insights
- Library anxiety deters people from using available resources.
- Users feel uncomfortable repeatedly asking librarians for help.
- The library book naming convention is confusing for many users.
- Most visitors go directly to the front desk for navigation assistance.
- Participants often photograph book numbers on their phones while navigating.
Features
- Interactive kiosk navigation with book search and guided routing
- QR code synced mobile navigation — scan at kiosk, continue on phone
- Indoor positioning system via Bluetooth beacon network
- Accessibility-focused haptic feedback for proximity guidance
Outcomes
70%
Faster Navigation
Average navigation time reduced to ~9.5 minutes
64%
Ease of Navigation
Self-reported ease-of-use improvement across user testing sessions
Technology Stack
- Bluetooth beacon network for indoor positioning
- Mobile motion sensors (gyroscope, accelerometer, magnetometer)
- Hybrid indoor positioning system
- Middleware for routing and beacon management
Prototype
Interactive prototype demonstrating the kiosk search, map generation, and QR-to-mobile handoff flow.
View Interactive PrototypeTags